Effective from: 25.09.2026
§1. Who runs the website
The luxstories.pl website is run by Kinga Piskuła, running a business under the name Kinga Piskuła Lux Stories, address: Obrzębin 56A, 62-700 Obrzębin, Poland, NIP (tax ID) 6682021668, REGON 544878997, email: agencja@luxstories.pl, phone: +48 667 212 507.
§2. What we provide on the website
- Free of charge we provide:
- browsing the website content, including information about services and prices;
- a contact form through which you can send us an enquiry.
- Information about services and prices on the website is not an offer within the meaning of the Polish Civil Code. We agree on the scope, price and terms of each cooperation individually and set them out in a contract.
§3. Technical requirements
To use the website you need a device with internet access and an up-to-date web browser with JavaScript enabled. To send the form you need an email address.
§4. Conclusion and termination of the agreement to use the website
- The agreement to browse the website is concluded when you enter the site and terminated when you leave it.
- The agreement to use the form is concluded when you send the form and terminated when we reply to the enquiry.
- You can stop using the website at any time, without giving a reason and at no cost.
§5. Rules of use
You may not send unlawful content through the website or take actions that disrupt its operation.
§6. Complaints
- Send complaints about the operation of the website to agencja@luxstories.pl. Describe the problem and give the address to which we should reply.
- We respond to a complaint within 14 days of receiving it.
§7. Personal data
The rules for processing personal data and cookies are described in the Privacy and cookie policy.
§8. Final provisions
- The terms of service are available free of charge at luxstories.pl/regulamin, in a form you can download, save and print.
- We announce changes to the terms of service on this page. A change does not affect enquiries sent before it takes effect.
- Matters not covered here are governed by Polish law. These terms do not limit consumer rights arising from mandatory provisions of law.
